Last night I frantically search on how and where to get NBI clearance in Manila since I will be needing it for my application for a Chinese visa. I am searching if the satellite branches will serve NBI clearance application for change status and surname and the National Bureau of Investigation website didn’t help one bit.
After hours of tweeting and asking friends, I finally decided to gamble my chances at Robinson’s Galleria NBI Satellite branch. Please note that Robinsons Galleria only serves 500 applicants a day. They distribute numbers at the EDSA entrance of the mall at around 6:30AM Monday-Friday. I advise you to come early since the line can be long in fact by 9:30AM all 500 numbers were taken. I also learned that NBI clearance application is now back to zero because they changed their system and all applications are treated as NEW- no more renewal (unless you had your first application with the new system, of course).
Here’s my experience and some tips on getting NBI Clearance in Robinsons Galleria:
1. My assistant went to queue for me at 6AM and the line was already long. She got number 238 by 7:30AM. The first 200 applicants were allowed to enter the mall to start their processing and the rest of the batches were asked to come back by:
2nd batch (201-270)- 10AM
3rd batch (271-399)- 10AM
4th batch (400-500) – 12NN
2. By 10AM the mall opens. All applicants must proceed to the Lower Ground Level of Robinson’s Galleria, fronting Netopia and Luxe Nail Salon. A security guard will allow 2nd batch applicants to sit in a waiting room and the 3rd batch to a different sitting area (stairs). 4th batch is asked to come back by 12NN.
3. 2nd batch applicants will be seated according to their numbers and a corresponding application form will be given to them (by the security guard once everyone is seated and arranged). Fill out the application form and note the following:
– read the form carefully especially for married women. Fill out SURNAME as your maiden name and write your married name on the blank after HUSBAND’S SURNAME.
– your mother’s name is asked, write your mother’s maiden name
– prepare your valid ID (any of the following):
* PRC ID, Driver’s license, NSO, company ID, Passport, postal ID, SSS, TIN
*it’s possible that they will ask for a second ID when you present cedula, school ID, other company ID
*the old NBI clearance is not deemed valid and will not be accepted
– bring your own pen, no pens provided on the waiting room
– bring a book to keep you occupied (companions are not allowed inside the waiting room)
– bring water and light snack (especially if you’re 2nd batch)
4. The guard will call you by batches to queue in the processing area. There are 4 steps and it’ll be a breeze:
Step 1. Payment – prepare your application form, ID and P115 (for travel abroad, local employment), P165 (for change of name,status,address,etc) and P465 (for Validation of ACR, etc)
Step 2. Encoding- present your application form and the receipt. Make sure you look at the monitor as your information is filled out.
Step 3. Biometrics- finger printing and photo
Step 4. Releasing- if you’re lucky you will just wait few minutes and you’ll have your clearance but if not, they will ask you to come back another day. Mine was released in 10 mins or so.
Basically the process is a breeze, it must have been the long queuing and waiting for the mall to open that took so much of the time.
NBI Offices where you can apply for NBI Clearance in the Philippines:
NBI MAIN OFFICE, TAFT AVENUE MANILA
– I was told that they do not provide shed for people queuing so you will be under direct sunlight while waiting for your turn. I hope they improved on it soon.
ROBINSONS PLACE ERMITA
(BASEMENT 1) M. ADRIATICO COR. PEDRO GIL ST. ERMITA, MANILA
(LEVEL 2) DR. PAZ MENDOZA GUANZON ST., PACO, MANILA
(EAST LANE, BASEMENT 1) EDSA COR. ORTIGAS AVENUE, QUEZON CITY
ROBINSONS METRO EAST PASIG
(LEVEL 4) MARCOS HIGHWAY, BRGY. DELA PAZ, PASIG CITY
(LEVEL 2) ORTIGAS AVENUE EXTENSION, JUNCTION CAINTA, RIZAL
Ever Gotesco Grand Central
(3rd floor, Cinema 5) Rizal Avenue Extension (Monumento), Caloocan City
Ever Gotesco Manila Plaza
(3rd floor, Cinema 3) C.M. Recto Avenue, Manila
Ever Gotesco Commonwealth
(2nd floor, Cinema 1) Commonwealth Avenue, Quezon City
QUEZON CITY HALL
MANDALUYONG CITY HALL
MUNTINLUPA CITY HALL
CENTRAL LUZON REGIONAL OFFICE
Capitol Compound, San Fernando City, Pampanga
CALABARZON REGIONAL OFFICE
Capitol Site, Batangas City
LAGUNA DISTRICT OFFICE
City of Sta. Rosa, Laguna
CENTRAL VISAYAS REGIONAL OFFICE
Capitol Site, Cebu Citry
EASTERN VISAYAS REGIONAL OFFICE
Sto. Nino Extension, Tacloban City
WESTERN VISAYAS REGIONAL OFFICE
Fort San Pedro, IloIlo City
SOUTHEASTERN MINDANAO REGIONAL
J.P. Laurel Avenue, Bajada, Davao City
NORTHEASTERN MINDANAO REGIONAL
Provincial Capitol Compound, Cagayan de Oro City
DAGUPAN DISTRICT OFFICE
A.B. Fernandez West, Dagupan City, Pangasinan
CORDILLERA ADMINISTRATIVE REGIONAL
125 Upper Session Road Baguio City
CAGAYAN VALLEY REGIONAL OFFICE
Carig Regional Center, Tuguegarao City
CARAGA REGIONAL OFFICE
2nd Flr, FCB Building, J. Rosales Ave., Butuan City
LEGAZPI DISTRICT OFFICE
Quezon Avenue, Legazpi City
SARANGANI DISTRICT OFFICE
San Pedro St., Lagao, General Santos City
TUBURAN MUNICIPAL OFFICE
I hope this has helped you on how to get your NBI Clearance in whatever part of the Philippines you may be.
Update: You can also try and visit nbi.gov.ph website and do their online application process which saves you time queuing but it will still require you to go to their office for photo, prints and release.
For updated list of NBI Satellite Office and their exact location please open.
Thank you!! 🙂
Thank you so much!!! This helped me a lot 😀
Glad to be of help Phoebe 🙂
hello. i would like to ask if its true that there is no nbi application anymore in robinsons metro east pasg?i hope for the urgent responds from you! thank you very much!
ROBINSONS METRO EAST PASIG (LEVEL 4)
MARCOS HIGHWAY, BRGY. DELA PAZ, PASIG CITY
MONDAY TO FRIDAY – 8:00AM TO 5:00PM
No. of applicants that can be accommodated: 500 persons
I haven't heard of this news yet but better call NBI and double check- 523 8231 to 38
Robinson's Otis I heard is pretty fast you might want to try that?
Is this still updated? Thank you! I hope you could respond to this inquiry!
Yes it is 😀
Goodluck and please do share your experience when you're done
Thank you so much for the info. This is very helpful!
I'm glad that my post helped you.
Thank you for the guide. it helps a lot for the new comer.
Glad to be of help!
Hi… thinking of getting mine at their main office in Taft. Baka kasi mas kaunti tao there. What you think? 🙂 Also getting a visa for China kasi 🙂
From what I heard the waiting area in Taft does not have a roof on it so you will be standing or sitting under the sun for hours. I'm not sure though if they improved that already.
Also, try checking the NBI.gov.ph website because they're now offering online application. This I think will lessen your waiting hours but would still require you to go to their office for signature, picture taking and prints.
Hope this helps!
And good luck on your Chinese visa! 🙂
This is a big help for future needs. Thank you.
Hi, thanks so much for this post.:) Helped me a lot. 🙂 I'm thinking though if their online system is good or not, but the booking system is also very attractive since the theory there is you won't need to line up for a long time anymore. Anyway, thanks again!:)
I haven't tried the online system yet but you're correct, you won't be lining up if you come in your appointment date.
Let us know!
open po ba ang nbi ng saturday sa ever gotesco commonwealth? Need respond asap Tnx!
I'm not sure but I assume yes since other mall based NBI satellite are open.
san po pinakamabilis na kumuha ng nbi clearance along metro manila?
Ang options mo po:
1. Online appointment para di ka na pumila nang matagal sa NBI offices. Pag online po sa NBI Taft ka mag cclaim.
2. Punta sa pinaka malapit na NBI Mall based satellite.
sa mga naririnig ko po mabilis daw po sa Robinson's Otis kasi konti lang mga nakapila.
Very informative..compare s mga nabasa ko today..eto lang ang makakasigurado ako na tama.haha Thank you!
You\’re very much welcome.
meron po bang nbi satellite sa valenzuela city hall? or existing pa po ba yung sa Victory mall caloocan?
ask ko lang po sa robinson novaliches po b meron nbi clearance?
Would you know where the queuing line is in galleria if the mall is still closed? Thanks
It\’s on the EDSA entrance. They start giving out numbers at 8AM but the lines are long by that time so you would want to go there earlier.
Nasunog na ang Ever Grand Central sa Caloocan , Saan kaya nalipat ?
San po ako pwedeng kumuha ng NBI clearance na open pag week ends? please reply. thank u very much
Unfortunately since it\’s a gov\’t office it wouldn\’t be open on weekends 🙁
geez thanks. could i just print then the form then go to an nbi branch with it?
Hi! Just want to ask if yung online appointment sa nbi pwede if i change my marrital status/surname? Thanks! 🙂
It should because all of our NBI clearances are deemed back to zero. You have to start from scratch, the old NBI (regardless if you were single or married at the time) will be deemed invalid.
I will advise you to bring necessary papers to prove you\’re married though 😀
Thanks! Whatta resource 🙂
is there nbi branch in marikina river park?
is there nbi branch in marikina river park?
wala na po
wla na po. rob. metro east cguro baka meron.. 🙂
Hi po. Ok lang po ba kung sss e1 po yung valid id? Thank you.
Not sure po pero dala ka na lang nang Birth Certificate mo.
I\’ll try to double check later sa announcement nang Robinsons\’ Galleria NBI Satellite if acceptable ang SSS E1.
Do they follow the same procedure in Ever Gotesco Commonwealth?
I would assume that they follow the general procedure 😀 not sure with what time they start and end but basically, yes they have a number of applicants per day.
Yes they follow a uniform procedure across all NBI Satellite Offices.
For more info please refer http://www.nbi.gov.ph/nbcs/FAQ.pdf
Renz of Pinay Mommy ADreamer
grabe s nbi dagupan ang hirap pong kumuha ng clearance pag nag brown out wala cla generator madaling araw andun n kami ang layo pa pinang galingan nmn taz mag brown out alang generator ang dami daming kumukuha ng nbi clearance araw araw sana nmn po mabigyan nio po ng attention sa NBI DAGUPAN o di po kaya sana mag ka branch n po keu sa urdaneta or rosales salamat po.
Nakakinis nga yung nangyari sa inyo. Sana nga din mag bago na yung sistema nang NBI Dagupan.
There is a faster and more convenient way of securing an NBI Clerance. Through their online application (E-Clearance). Here is my experience:
My recent post How To Get NBI Clearance. The FAST and CONVENIENT way.
hi! thank you sa info.. ask ko lang kung active pa rin yung sa victory mall or if not san merong malapit dito sa north caloocan.. ask ko lang din kung pwede ko bang ikuha ang asawa ko ng NBI clearance dahil nasa ibang bansa sya kakailanganin kasi nya iyon para sa pagaayos ng papers nya doon.. thank you!
SANA NAMAN HINDI MANGYARI YAN PAG KUMUHA AKO NG NBI SA DAGUPAN….ILANG DAYS BA MAKUKUHA ANG NBI CLEARANCE SA DAGUPAN SANA TULAD LNG DIN NG SA IBANG LUGAR NA ONE DAY LNG MAKUKUHA NA AGAD,,,.
My sister in law is in dubai,sheis asking me to get or renew her clearance here in the philippines,what will i do to get her clearance.what are the requirements i need to bring?
Guys, try the new nbi e-clearance! its fast and convenient. Here is my experience: htmlhttp://oreoisgood.blogspot.com/2012/08/how-to-get…
nice, very helpful:)
anu pong oras nabubukas ung nbi recto
You are welcome, Eimi
Hi san po pwede mg renew ng nbi clearance sa ngayon.
Hi Aguilar Liganan,
taga saan ka? you can also check the post for a list. And wala na pong renewal if hinde pa kayo nakakakuha nang bago.
meron po bng kuhaan ng NBI dto s robinsons dasmarinas cvite?bukas po kaya cla ngaun?
Hi ! tanung ko lang kung meron pa ba sa EVER recto kuhaan ng nbi clearance . Thanks.
good evening.. open pdin b nbi s ever recto n what time open. thanks!
I am not sure what time Ever Gotesco in Recto opens for NBI clearances but you can check, http://www.nbi.gov.ph\\
Also try https://nbi-online.com/file/NBIOnlineClearanceApp…
Meton ba kayo sa makati area
hanggang ngajyon may kuhaan parin ng nbi sa recto
wow! very helpful, thank you so much… 🙂
You are so helpful.
This helps a lot. Many thanks
Open po ba sa Ever Recto kahit Saturday?
Kung may kapangalan ba ilang days makukuha or makukuha din within that day?
A friend of mine had to go back a week after.
Sad to say, after all this high-tech system that we had. We are still a primitive when it comes to this service and any kind of public services.
updated pa rin po ito ? i will get mine sa ever gotesco sa caloocan sana ?
wla nbang kuhaan ng nbi sa monumento?
meron pho bang nbi sa megamall? asap