Last night I frantically search on how and where to get NBI clearance in Manila since I will be needing it for my application for a Chinese visa. I am searching if the satellite branches will serve NBI clearance application for change status and surname and the National Bureau of Investigation website didn’t help one bit.

After hours of tweeting and asking friends, I finally decided to gamble my chances at Robinson’s Galleria NBI Satellite branch. Please note that Robinsons Galleria only serves 500 applicants a day. They distribute numbers at the EDSA entrance of the mall at around 6:30AM Monday-Friday. I advise you to come early since the line can be long in fact by 9:30AM all 500 numbers were taken. I also learned that NBI clearance application is now back to zero because they changed their system and all applications are treated as NEW- no more renewal (unless you had your first application with the new system, of course).

Here’s my experience and some tips on getting NBI Clearance in Robinsons Galleria: 

1.  My assistant went to queue for me at 6AM and the line was already long. She got number 238 by 7:30AM.  The first 200 applicants were  allowed to enter the mall to start their processing and the rest of the batches were asked to come back by:

2nd batch (201-270)- 10AM

3rd batch (271-399)- 10AM

4th batch (400-500) – 12NN

2. By 10AM the mall opens. All applicants must proceed to the Lower Ground Level of Robinson’s Galleria, fronting Netopia and Luxe Nail Salon. A security guard will allow 2nd batch applicants to sit in a waiting room and the 3rd batch to a different sitting area (stairs). 4th batch is asked to come back by 12NN.

3. 2nd batch applicants will be seated according to their numbers and a corresponding application form will be given to them (by the security guard once everyone is seated and arranged). Fill out the application form and note the following:

– read the form carefully especially for married women. Fill out SURNAME as your maiden name and write your married name on the blank after HUSBAND’S SURNAME.

– your mother’s name is asked, write your mother’s maiden name

– prepare your valid ID (any of the following):

* PRC ID, Driver’s license, NSO, company ID, Passport, postal ID, SSS, TIN

*it’s possible that they will ask for a second ID when you present cedula, school ID, other company ID

*the old NBI clearance is not deemed valid and will not be accepted

Tips:

– bring your own pen, no pens provided on the waiting room

– bring a book to keep you occupied (companions are not allowed inside the waiting room)

– bring water and light snack (especially if you’re 2nd batch)

4. The guard will call you by batches to queue in the processing area. There are 4 steps and it’ll be a breeze:

Step 1. Payment – prepare your application form, ID and P115 (for travel abroad, local employment), P165 (for change of name,status,address,etc) and P465 (for Validation of ACR, etc)

Step 2. Encoding- present your application form and the receipt. Make sure you look at the monitor as your information is filled out.

Step 3. Biometrics- finger printing and photo

Step 4. Releasing- if you’re lucky you will just wait few minutes and you’ll have your clearance but if not, they will ask you to come back another day. Mine was released in 10 mins or so.

Basically the process is a breeze, it must have been the long queuing and waiting for the mall to open that took so much of the time.

NBI Offices where you can apply for NBI Clearance in the Philippines:

NBI MAIN OFFICE, TAFT AVENUE MANILA

– I was told that they do not provide shed for people queuing so you will be under direct sunlight while waiting for your turn. I hope they improved on it soon.

ROBINSONS PLACE ERMITA

(BASEMENT 1) M. ADRIATICO COR. PEDRO GIL ST. ERMITA, MANILA

 

ROBINSONS OTIS

(LEVEL 2) DR. PAZ MENDOZA GUANZON ST., PACO, MANILA

 

ROBINSONS GALLERIA

(EAST LANE, BASEMENT 1) EDSA COR. ORTIGAS AVENUE, QUEZON CITY

 

ROBINSONS METRO EAST PASIG

(LEVEL 4) MARCOS HIGHWAY, BRGY. DELA PAZ, PASIG CITY

ROBINSONS CAINTA

(LEVEL 2) ORTIGAS AVENUE EXTENSION, JUNCTION CAINTA, RIZAL

 

Ever Gotesco Grand Central

(3rd floor, Cinema 5) Rizal Avenue Extension (Monumento), Caloocan City

 

Ever Gotesco Manila Plaza

(3rd floor, Cinema 3) C.M. Recto Avenue, Manila

 

Ever Gotesco Commonwealth

(2nd floor, Cinema 1) Commonwealth Avenue, Quezon City

QUEZON CITY HALL

 

MANDALUYONG CITY HALL

 

MUNTINLUPA CITY HALL

 

CENTRAL LUZON REGIONAL OFFICE

Capitol Compound, San Fernando City, Pampanga

 

CALABARZON REGIONAL OFFICE

Capitol Site, Batangas City

LAGUNA DISTRICT OFFICE

City of Sta. Rosa, Laguna

 

CENTRAL VISAYAS REGIONAL OFFICE

Capitol Site, Cebu Citry

 

EASTERN VISAYAS REGIONAL OFFICE

Sto. Nino Extension, Tacloban City

 

WESTERN VISAYAS REGIONAL OFFICE

Fort San Pedro, IloIlo City

 

SOUTHEASTERN MINDANAO REGIONAL

OFFICE

J.P. Laurel Avenue, Bajada, Davao City

NORTHEASTERN MINDANAO REGIONAL

OFFICE

Provincial Capitol Compound, Cagayan de Oro City

 

DAGUPAN DISTRICT OFFICE

A.B. Fernandez West, Dagupan City, Pangasinan

 

CORDILLERA ADMINISTRATIVE REGIONAL

OFFICE

125 Upper Session Road Baguio City

CAGAYAN VALLEY REGIONAL OFFICE

Carig Regional Center, Tuguegarao City

 

CARAGA REGIONAL OFFICE

2nd Flr, FCB Building, J. Rosales Ave., Butuan City

 

LEGAZPI DISTRICT OFFICE

Quezon Avenue, Legazpi City

 

SARANGANI DISTRICT OFFICE

San Pedro St., Lagao, General Santos City

 

TUBURAN MUNICIPAL OFFICE

Tuburan, Cebu

 

I hope this has helped you on how to get your NBI Clearance in whatever part of the Philippines you may be.

Update: You can also try and visit nbi.gov.ph website and do their online application process which saves you time queuing but it will still require you to go to their office for photo, prints and release.

UPDATE: 9/23/12

For updated list of NBI Satellite Office and their exact location please open.

FAQ NBI
Source: http://www.nbi.gov.ph/nbcs/FAQ.pdf

About the author

Renz Mom to 2 beautiful girls, Peaches & Luzy. WAHM for 10 years and then I opened a small condo and office cleaning business. That's just the start. Follow me as I walk along my entrepreneurial journey. I hope you'll learn a thing or two from my experiences.

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